1. Introduction

ClearPathStudio ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our approach to collecting, utilizing, sharing, and protecting your data when you browse our website clearpathstudio.site or employ our yacht charter solutions.

Your utilization of our services implies that you accept the practices we describe in this document. This policy adheres to relevant privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable details that you willingly submit to us when you engage in activities such as:

  • Reserving a yacht charter
  • Reaching us through our site or by phone
  • Signing up for our newsletter
  • Filling out forms on our portal
  • Taking part in our surveys or special offers

The data collected may comprise:

  • Your name and means of contact (email, phone, physical address)
  • Payment details (handled securely via third-party providers)
  • Your preferences and specifications for charters
  • Your emergency contact details
  • Any dietary needs or health-related information (if provided)

2.2 Automatically Collected Information

Information about your device and how you interact with our website is automatically collected upon your visit:

  • IP address and geographical data
  • The kind of browser you use and its version
  • The pages you visit on our site and the time you spend on them
  • The source website from which you came
  • Details on your device (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

To enhance your online experience, we employ cookies and similar tracking mechanisms. Their purposes include:

  • Storing your preferences
  • Assessing how our website is used and its performance
  • Delivering customized content
  • Enhancing our offerings

You have the ability to manage cookie preferences using your browser settings or via our cookie consent platform.

3. How We Use Your Information

The information we collate serves various purposes, including:

  • Service Provision: Facilitating yacht chartering, booking processes, and engaging with you regarding your bookings
  • Customer Service: Addressing your questions and providing assistance
  • Transaction Management: Handling financial transactions and overseeing billing
  • Safety and Prevention: Guaranteeing the security of our operations and preventing deceit
  • Promotion: Dispatching marketing materials and updates, assuming you consent
  • Enhancing our Website: Examining usage behavior to better our website's functionality
  • Compliance with the Law: Upholding applicable laws and regulatory mandates

4. Disclosure of Information

Your private details are not sold, exchanged, or leased to external entities. We might disclose your information under certain conditions:

4.1 With Service Partners

Information might be shared with trusted third-party entities that support us with tasks such as payment processing, web hosting and management, electronic marketing, data analysis, and customer service.

4.2 For Legal Reasons

We may reveal your information if mandated by law or to comply with legal proceedings, court directives, urgent situations, or investigations into possible illegal activities or fraud.

4.3 During Business Changes

In events such as mergers, acquisitions, or the sale of company assets, your information could be transferred as part of the business transition.

5. Security of Data

We utilize suitable technical and administrative strategies to protect your personal details from unlawful access, change, release, or destruction. These strategies include data encryption, secure servers, controlled access, routine evaluations, and training for our workforce.

Nevertheless, we note that no method of data exchange over the internet or electronic storage is completely secure, hence we cannot guarantee absolute protection of your information.

6. Retention of Data

We retain your personal information only for the duration necessary to accomplish the objectives it was collected for or as required by legal obligations. Standard retention periods are:

  • For bookings: 7 years for tax and legal reasons
  • For marketing communications: until you opt out or request deletion
  • For website analysis: 26 months
  • For customer assistance: 3 years following the most recent interaction

7. Your Rights and Choices

You possess rights such as requesting access, correction, erasure (subject to legal conditions), data portability, and opting out of marketing or controlling cookies. To exercise these rights, reach out to us using the methods outlined below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is used for assessing website usage. You can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Channels

Our website may include links to social platforms that have their own privacy policies. We are not responsible for their content or practices.

8.3 Payment Service Providers

Financial transactions are managed by PCI DSS-certified third-party payment processors.

9. Transnational Data Flows

Your data may be transferred to, and processed in, countries other than Italy. We adhere to the safeguards as required by relevant privacy laws.

10. Regarding Minors

Our services do not target individuals below the age of 13, and we do not intentionally collect their data. If we discover such data has been collected, please inform us promptly.

11. Revisions to This Privacy Policy

Occasionally, we may modify this Privacy Policy to reflect updated practices or legal obligations. Any changes will be communicated by updating the policy on our site, notifying registered users by email, or via a notice on our website. The use of our services after these changes implies your agreement to the revised terms.

12. How to Contact Us

Should you have any inquiries regarding this Privacy Policy or our data practices, please contact us at:

ClearPathStudio — Privacy Officer
Portofino Marina
Portofino 16034
Italy

Phone: +39 0185 2691
Email: [email protected]

13. Adhering to Google Ads User Consent Policy

Our adherence to Google Ads user consent policies is unwavering. You may change your cookie/tracking settings at any time via our cookie preferences tool.